60-Day Return Policy
We want you to be completely satisfied with your Underdog Glasses! If for any reason you're not happy with your purchase, you can return your item within 60 days from the date of purchase for a full refund or exchange.
How to Return Your Item:
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Eligibility: Returns must be made within 60 days of the original purchase date.
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Condition: Items must be in unused and undamaged condition with all original packaging and accessories included.
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Return Process:
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Contact our customer service team at jjn@underdogglasses.com to initiate your return. Please include your order number and reason for return.
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We’ll provide you with a return label and instructions on how to send the item back.
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Refunds & Exchanges:
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Refunds will be processed to the original payment method within 5–7 business days after the return is received.
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Exchanges are available for the same product, or you can select a different style or size.
Important Notes:
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Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
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Returns outside of the 60-day window will not be accepted.
Customer Support:
If you have any questions or need assistance with the return process, our customer support team is happy to help! Please contact us at jjn@underdogglasses.com.
Thank you for choosing Underdog Glasses!